"Ken
has been our one and only "copier guy" since making our first
purchase in 1988. He has followed us from location to location, seen us
through many different machines, and has given superior service for a
very reasonable price--for 20 years. He shows you how to cut costs and
helps determine the best equipment for your needs--at a very reasonable
cost. His vast knowledge and experience make him a valuable resource to
any business."
...Melinda
S.
More
referrals available upon request.
Frequently
Asked Questions
How long has the COPY TECH COMPANY been in business?
Since 1985. Most of our original customers are still with us. Most
new customers find us through the referrals of existing, satisfied
customers.
What products do you
sell?
Copiers
Fax
Network
Printers
Color
Laser Printers
Rebuilt
Laser
Printer Cartridges
Toners
for all Copiers & Fax
How fast is your service response?
We maintain the industry-wide response of 4 business hours.
If you call by noon, we will be there that day.
How
much do you charge for service?
We
charge a flatrate of $125 for copier labor, no matter how
long it takes to service your machine. Fax and printer labor is $99.00
per hour.
The going rate for labor
from our competition is now well over$150 per hour.
What
brands do you service?
We
service the following brands of equipment:
Gestetner
Ricoh
Lanier
Savin
Copystar
Samsung
Mita
Brother
Kyocera
Sharp
Xerox
(desktop models)
Brother
Lexmark
Printers
Dell
Printers
HP
Printers
Do
you offer Service Agreements?
We
offer two Plans that will accommodate most businesses. They cover
all parts and labor or - all parts, labor and supplies. Unlike all
other copier dealers, our Service Agreements cover your machine
for two years - not one!
What makes the COPY TECH COMPANY different than the rest
of the OC dealers?
Two things set us apart:
Personal Service
-
The
owner is always accessible and ready to answer your
questions. No bureaucracy here.
Value
- Our pricing is
set to the lowest possible level. And we are the only dealer
to actually publish our prices. No games played here.
Who owns the COPY TECH COMPANY?
Ken
Nagele has owned the COPY TECH COMPANY since 1985. Ken has been involved in the copier
business at the dealer, corporate and educational levels since
1969. A former Instructor of Copier Repair for the Regional
Occupational Program, his
attention to detail and honesty is legendary in the copier
industry. His goal is to keep your office running smoothly and
keep you satisfied as a customer. References are available.
We
charge a flat rate of $125 for copier labor, no matter how
long it takes to service your machine. Fax and printer labor is $99.00
per hour.
The going rate for labor
from our competition is now well over $150 per hour.
Ken
Nagele has owned the COPY TECH COMPANY since 1985. Ken has been involved in the copier
business at the dealer, corporate and educational levels since
1969. A former Instructor of Copier Repair for the Regional
Occupational Program, his
attention to detail and honesty is legendary in the copier
industry. His goal is to keep your office running smoothly and
keep you satisfied as a customer. References are available.