Frequently Asked Questions

Home

How long has the COPY TECH COMPANY been in business?

Since 1985. Most of our original customers are still with us. Most new customers find us through the referrals of existing, satisfied customers.

What products do you sell?

• Copiers

• Fax

• Network Laser Printers

• Color Laser Printers

• Rebuilt Laser Printer Cartridges

• Toners for all Copiers & Fax

How fast is your service response?

We maintain the industry-wide response of 4 business hours. If you call by noon, we will be there that day. We cover all of Orange County with the best repair service available and specialize in BROTHER, LANIER, RICOH, SAVIN, COPYSTAR and KYOCERA copiers, multifunction machines, printers (including HP printers) and fax machines.

How much do you charge for service?

We charge a flat rate of $125 for copier labor, no matter how long it takes to service your machine. Fax and printer labor is $99.00 per hour. The going rate for labor from our competition is now well over $150 per hour.

What brands do you service?

We service the following brands of equipment:

Do you offer Service Agreements?

We offer two maintenance Plans that will accommodate most businesses. They cover all parts and labor or - all parts, labor and supplies. Unlike all other copier dealers, our Service Agreements cover your machine for two years - not one!

What makes the COPY TECH COMPANY different than the rest of the OC dealers?

Two things set us apart:

• Personal Service - The owner is always accessible and ready to answer your questions. No bureaucracy here.

• Value - Our pricing is set to the lowest possible level. And we are the only dealer to actually publish our prices. No games played here.

Who owns the COPY TECH COMPANY?

Ken Nagele has owned the COPY TECH COMPANY since 1985. Ken has been involved in the copier business at the dealer, corporate and educational levels since 1969. A former Instructor of Copier Repair for the Regional Occupational Program, his attention to detail and honesty is legendary in the copier industry. His goal is to keep your office running smoothly and keep you satisfied as a customer. References are available.

Why Fax Still Works

Email vs Fax

 714-532-2679 

 craigslist Copiers - The Real Truth!

To the uninitiated, these machines (sold mainly by wholesalers and business furniture outlets) seem like a good deal. But, as the old saying goes, "If it is too good to be true, it probably is". Here is what most of them have in common:

1. The people selling them are not local copier dealers with a reputation to uphold. Many don't even employ one full time technician. They have very limited knowledge of the machines and their parts availability is scarce. The information they display on their ads is all copied from other sites.

2. Most are not refurbished at all, or if they claim to be, the level of refurbishing is not what is performed by the reputable dealers. Usually, they are simply cleaned up and tweaked to make an acceptable copy. None of them are checked for firmware updates or service bulletin updates, which are necessary for future trouble-free performance.

3. Most of the machines are usually outdated (though they may look very current). This means they are over four years old. After four years, these machines basically have no value. Manufacturers also stop providing any meaningful tech support for these highly sophisticated (and complicated) digital copiers. The average person has absolutely no way to verify how old any of this equipment really is.

4. The meters (copy count) are usually suspect. There are very few machines over four years old that have acceptable "low mileage". Respectable dealers will not refurbish high copy count machines.

5. Most purchasers of these machines are doing relatively low volume - and really don't need a big piece of equipment. These sellers will never tell you that you can buy brand new Brother multifunction equipment for a fraction of what they are selling their used and outdated equipment for - and that the new Brothers come with a one year warranty. For those who are skeptical of the Brother's performance, COPY TECH COMPANY will even let you use it for a week to make sure you are happy.

COPY TECH COMPANY offers a wide range of recently returned and refurbished lease equipment. They are gone through extensively with all supply and high wear items replaced and all firmware updates performed. And they are basically priced at half of our discounted new machine prices. See our recent copier inventory on our home page.

Home

Home

About this website:

The COPY TECH COMPANY provides these services:

Orange County discount toners, Orange County discount laser cartridges, Orange County discount remanufactured cartridges, Orange County wide format copiers, Orange County laser printer service, Orange County laser printer repair, Orange County laser printer maintenance, Orange County copier leasing, Orange County copier service, Orange County copier repair, Orange County copier maintenance, Orange County copier dealers, Orange County Gestetner copier repair, Orange County Konica Minolta copier repair, Orange County Lanier copier repair, Orange County Brother copier repair, Orange County Kyocera copier repair, Orange County Copystar copier repair, Orange County Konica Minolta C35.

Cartridges, toners, toner cartridges, laser cartridges, fax, remanufactured cartridges, copiers, wide format copiers, laser printers, laser printer repair, laser printer service, laser printer maintenance, copier dealers, copier sales, copier service,  copier repair, copier maintenance, copier service agreements, dealers, Brother dealers, Lanier copiers, Lanier dealers, Brother copiers, Brother repair, Brother fax, Gestetner, Ricoh, Sharp, Mita, Kyocera, Toshiba, Royal Copystar, Canon, Dell, Copystar, Lanier, Savin, Monroe, Brother, color laser printers, wide format copiers, color copiers, fax machines, used copiers, refurbished copiers, copy machines, copier companies, copier, copiers, scanners, orange county copiers, orange county copier repair, Orange County laser printer repair, Lanier copier repair, Gestetner copier repair, Orange County laser printer service, Orange County Ricoh repair, scanner rentals. HP toner, HP laser printer service, HP laser cartridges, HP laser printer repair, discount toners, discount cartridges, orange county cartridge world, laser printer repair, laser printer service, craigs list, Konica Minolta dealers, Konica Minolta copiers, Konica Minolta multifunction, Konica Minolta printers, wide format KIP, HP plotters, wide format copiers, fax machines, fax service, fax maintenance, fax sales, fax repair.

COPY TECH COMPANY serves customers in the following cities:

Aliso Viejo, Anaheim, Anaheim Hills, Brea, Buena Park, Cypress, Costa Mesa, Coto de Caza, Dana Point, Fountain Valley, Fullerton, Garden Grove, Huntington Beach, Irvine, Los Alamitos, La Habra, Laguna Hills, Laguna Niguel, Lake Forest, Mission Viejo, Newport Beach, Rancho Santa Margarita, San Clemente, San Juan Capistrano, Laguna Beach, Tustin, Yorba Linda, Orange, Santa Ana, Seal Beach, Placentia, Villa Park, Westminster, LA, Orange County, Los Angeles, Los Angeles County, Long Beach, Santa Fe Springs.

Other copier dealers use these key search words:

Home